Privacy Policy

Last Updated: 24.08.2024

At OÜ Eliise Tikka, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, eliisetikka.com.

1. Introduction

OÜ Eliise Tikka (“we,” “our,” “us”) operates eliisetikka.com. This Privacy Policy explains how we collect and handle your personal information in compliance with the EU General Data Protection Regulation (GDPR).

2. Information We Collect
We collect and process different types of personal information depending on how you interact with us. This may include:

• Personal Identification Information: Name, email address, phone number, postal address, and any other contact information you provide.
• Transaction Information: Payment details, billing and shipping information, and records of your purchases.
• Technical Information: IP address, browser type, device information, and other details related to your use of our website.
• Usage Data: Information about how you use our website, including pages visited, links clicked, and other interactions.
• Marketing Data: Information related to your preferences and interests that helps us tailor our marketing communications to you. This may include your interaction with our emails, surveys, and promotional offers.
  

3. How We Use Your Information
The personal information we collect is used for the following purposes:

• Order Processing: To manage your orders, process payments, and arrange for delivery of products.
• Customer Service: To respond to your inquiries, provide customer support, and manage your account.
• Marketing: To send you updates, promotional offers, newsletters, and information about new products and services, subject to your consent.
• Website Improvement: To analyze usage patterns, enhance user experience, and improve our website’s functionality.
• Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Legal Basis for Processing
We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is required for the performance of a contract with you (e.g., fulfilling an order).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and marketing.
• Consent: Where you have provided your consent (e.g., for receiving marketing communications).
• Legal Obligations: Compliance with legal obligations under Estonian law and EU regulations.

5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and email marketing.
• Legal Authorities: If required by law, we may disclose your information to government authorities or other parties in connection with legal proceedings.

6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

7. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

8. Your Rights
Under Estonian law and the GDPR, you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can request that we delete your personal data under certain circumstances.
• Restriction: You can request that we restrict the processing of your data.
• Data Portability: You can request that we transfer your data to another service provider.
• Objection: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at info@eliisetikka.com.

9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. You can manage your cookie preferences through your browser settings.

10. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Legal Considerations
Any disputes arising from it will be subject to the jurisdiction of the Estonian courts. By using our website, you consent to the collection and use of your personal data as described in this policy.

OÜ Eliise Tikka reserves the right to modify or update this policy in compliance with any changes in legal requirements or business practices.

13. Contact 
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

OÜ Eliise Tikka
Address: Tuulemaa 5-3, 10313, Tallinn, Estonia
Email: info@eliisetikka.com